Know
that you can call CancunSteve from anywhere in the word. While you're here on
vacation or even after you get back home. Now a true story:
Rod Godger rented
from us then got back home. While he was in Mexico he made a credit card purchase
having nothing to do with us, from a local merchant.
Now this merchant had an
unscrupulous employee. Ron found a rather large amount billed to his card he
did not authorize.
He called us to see what we can do for him.
Now we could
have said, look we were not involved in that purchase. What you booked with
us was delivered to you as promised without any complaints. This issue is not
our problem. But that's not what we did say.
We contacted this merchant; got
Ron's card credited. And the dishonest employee was fired; charges were pressed.
That kind of after
sales support do not expect from Travelitis; nor from Hold-the-Wire; nor from
Expediente.
And oftentimes we are cheaper than them as well.
Yes you can call us (during normal business hours CST; Cancun time) for any help deciding on the right hotel. Any question about your hotel after you've arrived. Or an issue after you got home. Another true story:
This man from New Jersey called me after he got back home. Thanked me for his lovely one bedroom at Avalon Baccara then explained he forgot his expensive blue suit in the room. We arranged for it to be shipped to him FedEx. So he got his suit back fine.
Position your mouse over the photo to the left and our phone number is revealed to the worthy.
Who we are
© 2012 by CancunSteve